Terms & Conditions

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BOOKING or RESERVATION

Please choose tour packages according to your budget or needed, then consult with us for the availability of room and tour arrangement and possibility for a good price. Booking travel program no later than 2 days before the day of arrival (in low season) and a minimum of 3 weeks before the busy season. In particular, acceptable but depending on component availability request.

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HOTEL & TRAVEL PACKAGE

Package tours and hotel prices are calculated in Net (include 10% government tax & 11% services), NON commisionable and is calculated based on FIT, for GIT portion (20 people or more) can be negotiated again. Tour package includes hotel is calculated based on twin sharing (1 room) and there will be additional costs (Single Supplement) for the traveler who want to stay alone in one room. For Triple occupancy, based on 1 twin room with an extra bed.

Maximum 2 children allowed in their parents room, with condition for child with extra bed charged at 75% and without extrabed by 50% charge of the adult price.

 

COMMUNICATION and RESERVATION PROCEDURE

All the reservation must be in written communication by e-mail, fax or letter and the booking will be answered in accordance with the conditions demand.

 

DEPOSIT & CANCELLATION

50% deposit at time of booking and the remaining 50% must be balanced before arrival date. Deposits are not refundable if cancellation without notice and or at least before 21 days of arrival.

All cancellation must be in writing which will be acknowledged by KBA TUR with the confirmation of receipt.

 

PAYMENT PROCEDURE

Payment can be made by Bank transfer to our account.

 

TRANSFER & TOURS

For all tour and transfer arrangement using air-conditioned vehicles and buses depend with the number of passengers and accompanied by a licensed Guide.

 

REFUNDS

Our confirmed services are NON refundable

 

VOUCHER

For a travel agent or tour operator, can use 1 voucher for all the desired services in details, so all of your requests will match with the service provided. Please send the copy voucher by fax or e-mail prior to the arrival of guests and the original voucher can be brought upon arrival.

 

NO SHOW

Charged in full amount.

 

INSURANCE

Travel insurance is not included within the price, so prepare your own travel insurance.

 

LIABILITIES
KBA Tours acts as an agent for tour operators, hotels, air tickets, bus, cruises and companies who require accommodation services.